XiaoyeApp Privacy Policy

Introduction

Zhengzhou Xiaoye Network Co., Ltd. (hereinafter referred to as "XiaoyeApp" or "We") fully recognizes the importance of personal information to users (hereinafter referred to as "You") and solemnly commits to protecting your privacy. This Privacy Policy (hereinafter referred to as "this Policy") aims to clearly explain how we collect, use, store, share, and protect your personal information when you use our "X9 Window" software (hereinafter referred to as "this Software"), as well as your related rights.

1. How We Collect and Use Your Personal Information

We collect information to enable the core connectivity functions of this Software and to provide you with secure, stable services. We adhere to the principles of "legality, legitimacy, and necessity" and commit not to collect personal information unrelated to functionality implementation.

1.1 Information Essential for Connectivity Functions
When you launch this Software and attempt to connect to another device, we need to collect the following essential information to establish and maintain peer-to-peer connections:

  • Device Identification Information: To uniquely identify your device on the network, we collect and use your device's unique identifier (e.g., randomly generated UUID by the software), internal IP address, public IP address, and MAC address (where applicable).

  • Network Connection Information: Including port numbers used by your device, network type (e.g., Wi-Fi, cellular data), connection status, etc.

  • Technical Information: Including your operating system type and version, this Software's version number, and hardware model. This information is used for compatibility handling, performance optimization, and troubleshooting.

1.2 Information for Improving Service Quality and User Experience
To help us improve our products, we may collect the following information with your consent or after anonymization and de-identification:

  • Usage Data: For example, session establishment success rate and speed, connection duration, feature usage frequency, error logs, and crash reports. This data is aggregated and will not be used to identify you personally.

1.3 Permission Requests and Usage
This Software may require the following system permissions during operation. These permissions are directly related to our services and will not be used for other purposes:

  • Network Access Permission: This is a core permission that allows the software to access the internet or local area network to establish connections between devices.

  • Storage Permission (Read/Write): When you need to transfer files between two devices through this Software, we require read/write storage permissions to allow you to select files to send and store received files. We commit not to access other files in your storage not operated through this Software via this permission.

  • Other Permissions: Depending on specific software features, permissions such as "Access Camera/Microphone" (for video call connectivity) or "Location Information" (for Bluetooth or Wi-Fi Direct device discovery) may be required. We will explicitly request these through pop-up notifications when needed and inform you of their purpose.

2. How We Use Cookies and Similar Technologies

To ensure the normal operation of our website (if applicable) and software, we may store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. We use Cookies to verify your identity and record your session status. You have the right to manage or delete Cookies through browser settings, but this may reduce the availability of some of our features.

3. How We Share, Transfer, and Publicly Disclose Your Personal Information

3.1 Sharing: We do not share your personal information with any company, organization, or individual, except in the following circumstances:

  • With your explicit consent.

  • Compliance with Laws and Regulations: We may disclose your information under legal, judicial, or administrative enforcement requirements.

  • Protection of Rights and Safety: To protect our rights, property, and safety, or those of our users or the public from harm, we may share information when necessary within legal limits.

  • Entrusted Processing: We may entrust trusted partners (such as cloud server providers, data analysis service providers) to process your information. We sign strict confidentiality agreements with these partners, requiring them to handle information according to this Policy and relevant laws and regulations.

3.2 Transfer and Public Disclosure: We will not transfer your personal information to any company, organization, or individual, nor publicly disclose your personal information, unless we obtain your explicit consent again or are legally required to do so.

4. How We Store and Protect Your Personal Information

4.1 Data Storage:

  • Storage Location: We store personal information collected and generated within China during our operations within Chinese territory.

  • Storage Period: We retain your personal information for the period necessary to achieve the purposes described in this Policy, unless laws require or permit a longer retention period. Session information for establishing connections is typically deleted immediately after the connection ends. Aggregated, de-identified usage data may be retained long-term for product analysis.

4.2 Data Protection: We have implemented security protection measures that comply with industry standards, including but not limited to:

  • Encrypting sensitive data in transit (such as connection keys).

  • De-identifying and encrypting stored data within reasonable limits.

  • Establishing strict internal control systems and permission management systems to limit authorized personnel's access to personal information.

5. How We Handle Minors' Personal Information

Our products and services are primarily intended for adults. We do not knowingly collect personal information from minors. If you are a guardian of a minor and discover that a minor has provided us with personal information without your consent, please contact us using the contact information below. We will delete the relevant data as soon as possible.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction Rights: You have the right to access your personal information and promptly update or correct inaccurate information.

  • Deletion Rights: Under specific circumstances, you have the right to request that we delete your personal information.

  • Withdrawal of Consent Rights: You can withdraw your granted authorizations by turning off the corresponding permissions on your device or uninstalling the software. Withdrawal of consent does not affect the validity of personal information processing activities conducted before the withdrawal.

  • Account Cancellation: If you have registered an account, you have the right to cancel your account by contacting us. After cancellation, we will delete your personal information, except as otherwise provided by laws and regulations.

  • Responding to Your Requests: For security purposes, you may need to provide a written request or otherwise prove your identity. We will respond to your request within 15 working days.

7. How This Policy Is Updated

We may revise this Policy from time to time. When significant changes occur, we will notify you through prominent means such as in-software pop-ups or website announcements. Please review this Policy regularly to stay informed about the latest content. If you continue to use our services after such updates, you will be deemed to have accepted the revised Policy.

8. How to Contact Us

If you have any questions, comments, or suggestions regarding this Policy or your personal information protection, please contact us through the following method:

Email: xiaojienet@qq.com

Generally, we will respond within fifteen (15) working days.